Legal Notice
Last updated: 07/2025
Company Information
Turtally Awesome LLC
1209 Mountain Road PL NE Ste N
Albuquerque, NM 87110
United States
Contact Email: info@turtlemetrics.com
Service Description
TurtleMetrics is a subscription-based trading journal service exclusively designed for NinjaTrader users. The service helps traders track, analyze, and improve their trading performance through comprehensive journaling and analytics tools.
NinjaTrader Integration Required: TurtleMetrics requires installation of our NinjaTrader add-on, which automatically synchronizes your trades to our web application. This is the only method for importing trades into TurtleMetrics.
Disclaimer of Warranties
The Service is provided "as is" without warranties of any kind, either express or implied. We make no guarantees regarding:
- The accuracy of calculations or analytics
- Uninterrupted service availability
- Compatibility with all browsers or devices
- The results from using our Service
- Protection against all security threats
- NinjaTrader add-on compatibility with all configurations
Important: Trading involves substantial risk. TurtleMetrics is a journaling tool only and does not provide trading advice or guarantee profitable trading.
Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW:
Turtally Awesome LLC shall not be liable for:
- Trading losses or financial damages
- Lost profits or opportunities
- Service interruptions or data loss
- Third-party actions or content
- Damages exceeding subscription fees paid
- Issues arising from NinjaTrader integration
Intellectual Property
Our Property
- TurtleMetrics name, logo, and branding
- Software code and algorithms
- User interface design and layout
- Documentation and help content
- NinjaTrader add-on code
Your Property
- Trading data synchronized from NinjaTrader
- Notes and journal entries
- Custom categories and tags
Copyright Protection: All TurtleMetrics content is protected by U.S. copyright law. Unauthorized reproduction, modification, or distribution is prohibited.
Subscription Terms
- 14-day free trial for new users
- Subscriptions auto-renew unless cancelled
- Prices subject to change with 30 days notice
- No refunds after subscription purchase
- Service access ends at subscription expiration
Acceptable Use
You may not:
- Share account credentials or API tokens
- Attempt to reverse engineer the Service
- Use automated tools to access the Service
- Violate any applicable laws
- Harass other users or staff
- Misuse the NinjaTrader integration
Privacy and Data Protection
Your use of TurtleMetrics is subject to our Privacy Policy. We are committed to protecting your data and maintaining your privacy. Key points include:
- We never sell or share your trading data
- All data is encrypted in transit and at rest
- You can delete your account and all data at any time
- We comply with applicable data protection laws
Governing Law
This Legal Notice and your use of TurtleMetrics are governed by the laws of New Mexico, United States, without regard to conflict of law principles.
Any disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
Compliance Standards
We strive to comply with:
- U.S. federal and state laws
- Payment Card Industry (PCI) standards (via Polar.sh)
- General Data Protection Regulation (GDPR) where applicable
- California Consumer Privacy Act (CCPA) where applicable
Third-Party Software
- NinjaTrader® is a registered trademark of NinjaTrader, LLC
- We are not affiliated with NinjaTrader, LLC
- NinjaTrader compatibility is provided without warranty
- We are not responsible for changes to the NinjaTrader platform
International Use
TurtleMetrics is operated from the United States. If you access the Service from outside the United States:
- You consent to data transfer to the United States
- You are responsible for compliance with local laws
- Service availability may vary by region
Severability
If any provision of this Legal Notice is found unenforceable, the remaining provisions will continue in full effect.
Updates
We reserve the right to update this Legal Notice at any time. Changes are effective immediately upon posting to our website. We will notify users of material changes via email.
Contact Information
For legal inquiries:
Turtally Awesome LLC
Legal Department
1209 Mountain Road PL NE Ste N
Albuquerque, NM 87110
United States
Email: info@turtlemetrics.com